Shepars Bedros

SAP Systems Manager

22303 Hamburg, Germnay

Profile summary

Experienced SAP Systems Administrator with over 5 years in SAP Basis, S/4HANA, and IT infrastructure. Proven ability to manage complex SAP landscapes, perform system copies, upgrades, and implement SAP security. Adept in daily system monitoring, Fiori configuration, and cloudbased administration (SAP Cloud ALM). Fluent in Arabic, English, and German, with strong adaptability to multicultural work environments.

Key skills

Skills
SAP Landscape Management & OptimizationSystem Performance Monitoring & TroubleshootingSAP Security & Compliance (Security Notes, Authorizations)Fiori & SAP S/4HANA Frontend/Backend AdministrationIT Service Management & Incident HandlingCross-Functional Communication & Team CollaborationProcess Improvement & AutomationMultilingual & Cross-Cultural CommunicationCloud Platform Management (SAP BTP, AWS, Azure, GCP)DevOps Principles & Practices (CI/CD, Infrastructure as Code)SAP Solution Manager 7.2 (Focused Build, ChaRM)Advanced ABAP Debugging & Performance TuningSAP Data Archiving & Lifecycle Management

Professional experience

SAP Basis AdministratorJul 2022 - Present
RUTRONIC Electronics Worldwide | Hamburg, Germany

• Odoo ERP functional • Administer SAP Cloud ALM, system health checks, and overall SAP landscape configuration for high availability and performance • Perform comprehensive Fiori setup including catalogs, roles, OData services, and node configurations for both frontend and backend systems • Execute full and client-specific system copies with pre/post-processing activities, reducing downtime and ensuring integrity • Manage SAP S/4HANA user lifecycle, including role design, license metering, and auditing user access for compliance • Coordinate and execute internal and external transport requests across multiple environments • Conduct proactive daily system checks, troubleshoot interface issues, and ensure secure communication through certificate updates • Schedule and monitor background jobs, resolving failures to maintain business continuity • Import and validate SAP Security Notes, applying necessary patches and tracking rework • Keep EWA (EarlyWatch Alert) reports in green status through consistent tuning and system optimization strategies

  • Odoo ERP functional
  • Administer SAP Cloud ALM, system health checks, and overall SAP landscape configuration for high availability and performance
  • Perform comprehensive Fiori setup including catalogs, roles, OData services, and node configurations for both frontend and backend systems
  • Execute full and client-specific system copies with pre/post-processing activities, reducing downtime and ensuring integrity
  • Manage SAP S/4HANA user lifecycle, including role design, license metering, and auditing user access for compliance
SAP Basis AdministratorSep 2019 - Jun 2022
IFB Hamburg – Hamburg Investment & Development Bank | Hamburg, Germany

• Oversaw SAP ERP and BW system performance and fault diagnostics, including real-time system alerts and load analysis • Managed user authorizations, roles, and profiles, ensuring compliance with internal security protocols • Executed and coordinated full system copies (homogeneous and heterogeneous), including pre/post-processing, downtime minimization, and validation • Provided support for quarterly debit position runs (DWS) and implemented SAP Security Notes • Participated in key IT projects, such as system upgrades, transport reorganization, and SAP Basis infrastructure optimization

  • Oversaw SAP ERP and BW system performance and fault diagnostics, including real-time system alerts and load analysis
  • Managed user authorizations, roles, and profiles, ensuring compliance with internal security protocols • Executed and coordinated full system copies
  • (homogeneous and heterogeneous), including pre/post-processing, downtime minimization, and validation
  • Provided support for quarterly debit position runs (DWS) and implemented SAP Security Notes
  • Participated in key IT projects, such as system upgrades, transport reorganization, and SAP Basis infrastructure optimization
Junior Windows AdministratorMar 2018 - Sep 2019
IFB Hamburg – Hamburg Investment & Development Bank | Hamburg, Germany

• Delivered first-level support and vulnerability assessments • Administered Windows-based systems and coordinated IT releases • Managed trouble tickets and change implementation

  • Delivered first-level support and vulnerability assessments
  • Administered Windows-based systems and coordinated IT releases
  • Managed trouble tickets and change implementation
Trainee – Integration Test ReleaseApr 2017 - Nov 2017
Otto GmbH | Hamburg, Germany

• Supported mass data test environments and system test management • Collaborated with development teams for issue resolution and test planning

  • Supported mass data test environments and system test management
  • Collaborated with development teams for issue resolution and test planning
Trainee – IT System Administrator HelpdeskApr 2017 - Nov 2017
Otto GmbH | Hamburg, Germany

• Supported mass data test environments and system test management • Collaborated with development teams for issue resolution and test planning • Monitored IT systems and business processes in 24x7 operations • Conducted Linux error analysis and system batch processing • Assisted in escalation procedures within the Otto Group

  • Supported mass data test environments and system test management
  • Collaborated with development teams for issue resolution and test planning
  • Monitored IT systems and business processes in 24x7 operations
  • Conducted Linux error analysis and system batch processing
  • Assisted in escalation procedures within the Otto Group

Education

Bachelor's Degree, Computer Software and Control SystemsJan 2008
Armenian State Engineering University

Certifications

SAP Basics & AuthorizationsUdemy